Vincent McDonald

Hot Fix Released - NetAdvantage Windows Forms and ASP.NET - November 18, 2008

Vincent McDonald — Wed, 19 Nov 2008 15:55:57 GMT

Notifications have been sent to all customers who have bug fixes addressed in this hot fix.

Registered customers can download these hot fixes from the My Keys and Downloads page of our website.

To access this hot fix from the above link:
- Click on the "NetAdvantage" tab.
- Click the grid row that shows your license key for the appropriate version of the NetAdvantage for .NET, NetAdvantage Select, NetAdvantage Win Client, or NetAdvantage Web Client toolset.
- Scroll down to the "Hot Fixes" section. Click on the link for the desired download.

NetAdvantage Windows Forms / ASP.NET Hot Fixes:
NetAdvantage for .NET 2007 Volume 2 (final hot fix for this version)
7.2.20072.1083

NetAdvantage for .NET 2007 Volume 3
7.3.20073.1058

NetAdvantage for .NET 2008 Volume 1
8.1.20081.2085

NetAdvantage Select 2008 Volume 2 (Windows Forms & ASP.NET)
NetAdvantage for .NET 2008 Volume 2 (Windows Forms & ASP.NET)
NetAdvantage Win Client 2008 Volume 2 (Windows Forms)
NetAdvantage Web Client 2008 Volume 2 (ASP.NET)
8.2.20082.2038

This hot fix release does not include NetAdvantage for .NET (Select, Win Client, or Web Client) 2008 Volume 3.

We currently do not have a search page available that lists the specific issues addressed in these releases, though we're in the process of creating such a page. Once links are available, I'll edit this blog post to provide that information.

Hot Fix Released - NetAdvantage for WPF - September 12, 2008

Vincent McDonald — Thu, 18 Sep 2008 16:39:56 GMT

Notifications have been sent to all customers who have bug fixes addressed in this hot fix.

Registered customers can download these hot fixes from the My Keys and Downloads page of our website.

To access this hot fix from the above link:
- Click on the "NetAdvantage" tab.
- Click the grid row that shows your license key for the appropriate version of the NetAdvantage for WPF toolset.
- Scroll down to the "Hot Fixes" section. Click on the link for the desired download.

NetAdvantage for WPF Hot Fixes:
7.1.20071.2002 - NetAdvantage for WPF 2007 Volume 1
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.1.20071

7.2.20072.2003 - NetAdvantage for WPF 2007 Volume 2
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.2.20072

8.1.20081.2036 - NetAdvantage for WPF 2008 Volume 1
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=8.1.20081

Note that the above links provide details for controls and components in all NetAdvantage products of the particular year-and-volume release, including both NetAdvantage for .NET and NetAdvantage for WPF.

Hot Fix Released - NetAdvantage for .NET - August 27, 2008

Vincent McDonald — Fri, 29 Aug 2008 18:00:06 GMT

Notifications have been sent to all customers who have bug fixes addressed in this hot fix. Source code has not yet been updated.

Registered customers can download these hot fixes from the My Keys and Downloads page of our website.

To access this hot fix from the above link:
- Click on the "NetAdvantage" tab.
- Click the grid row that shows your license key for the appropriate version of the NetAdvantage for .NET toolset.
- Scroll down to the "Hot Fixes" section. Click on the link for the desired download.

NetAdvantage for .NET Hot Fixes:
7.2.20072.1080 - NetAdvantage for .NET 2007 Volume 2
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.2.20072

7.3.20073.1054 - NetAdvantage for .NET 2007 Volume 3
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.3.20073

8.1.20081.2058 - NetAdvantage for .NET 2008 Volume 1
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=8.1.20081

8.2.20082.2022 - NetAdvantage for .NET 2008 Volume 2
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=8.2.20082

Note that the above links provide details for controls and components in all NetAdvantage products of the particular year-and-volume release, including both NetAdvantage for .NET and NetAdvantage for WPF.

Hot Fix Released - NetAdvantage for JSF - August 21, 2008

Vincent McDonald — Tue, 26 Aug 2008 14:43:36 GMT

Hot Fix Released - TestAdvantage for Windows Forms (HP-QTP) - August 19, 2008

Vincent McDonald — Mon, 25 Aug 2008 17:45:26 GMT

Notifications have been sent to all customers who have bug fixes addressed in this hot fix. Source code has not yet been updated.

Registered customers can download this hot fix from the My Keys and Downloads page of our website.

To access this hot fix from the above link:
- Click on the TestAdvantage tab.
- Click the grid row that shows your license key for the appropriate product and version.
- Scroll down to the Hot Fixes section. Click on the link for the desired download.

TestAdvantage for Windows Forms (for HP Quick Test Professional software) Hot Fixes:
6.3.20063.1040 - TestAdvantage for Windows Forms (HP-QTP) 2006 Volume 3 for CLR 1.x
6.3.20063.1040 - TestAdvantage for Windows Forms (HP-QTP) 2006 Volume 3 for CLR 2.0
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/redirects/TAWINHP20063HFBR

7.1.20071.1020 - TestAdvantage for Windows Forms (HP-QTP) 2007 Volume 1 for CLR 1.x
7.1.20071.1020 - TestAdvantage for Windows Forms (HP-QTP) 2007 Volume 1 for CLR 2.0
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/redirects/TAWINHP20071HFBR

7.2.20072.1048 - TestAdvantage for Windows Forms (HP-QTP) 2007 Volume 2
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/redirects/TAWINHP20072HFBR

7.3.20073.1032 - TestAdvantage for Windows Forms (HP-QTP) 2007 Volume 3
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/redirects/TAWINHP20073HFBR

8.1.20081.2006 - TestAdvantage for Windows Forms (HP-QTP) 2008 Volume 1
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/redirects/TAWINHP20081HFBR

8.2.20082.2002 - TestAdvantage for Windows Forms (HP-QTP) 2008 Volume 1
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/redirects/TAWINHP20082HFBR

Public Hot Fix Released - NetAdvantage for WPF - July 29, 2008

Vincent McDonald — Wed, 30 Jul 2008 15:45:43 GMT

The most recent private hot fix for NetAdvantage for WPF has been released publicly.

Click here for details on version numbers and for links to lists of specific issues addressed.

Registered customers can download these hot fixes from the My Keys and Downloads page of our website. To access these hot fixes from this link:
- Click on the "NetAdvantage" tab.
- Click the grid row that shows your license key for the appropriate version of the NetAdvantage for WPF toolset.
- Scroll down to the "Hot Fixes" section. Click on the link for the desired download.

New Support Tracking System

Vincent McDonald — Tue, 29 Jul 2008 16:29:05 GMT

Many of you have been asking for updates to the system we use to track support requests for some time. For nearly as long, we've answered that we're working on some of these changes.

Well, those promised changes are now available.

This morning, Infragistics launched a new support tracking system. It has a number of new features and capabilities over our older system, meant to make it easier for you (our customers) to communicate with Developer Support, and to make it easier for Developer Support to gather, track, and communicate information with you.

Below are some of the new features that you'll see in the new system:

Web-based interface. Our old system worked primarily on exchange of email messages, which can get delayed in transit, blocked by security software, or simply lost. We still send out email notifications when we update a case, but we now use the web interface to allow for you to update your cases. Even if an email message from us doesn't reach you, you'll still see your updates via the web interface.
Full case history shown on the web-based interface. You can now view the full history of your cases, without having to track an email thread.
Attachments available via the web-based interface. No longer will you need to track down a particular email that contained a particular sample. Instead, you can download attachments (such as sample projects) sent by Developer Support via the web-based interface, and upload attachments to us in the same fashion.
Improved web submission page. Instead of tracking your product license keys, you pick the product for which you're requesting support, and we take care of the rest. There's no need to waste time giving us all the nitty-gritty details; we can get them ourselves!
HTML text. You can enter HTML whenever you submit or update a case, and the text you enter will be formatted appropriately.
Automated status updates. The status of your cases are updated automatically as we perform actions on them, or as you provide updates.

Of course, we still have our phone and live chat support services, for customers who have purchased our priority support service.

Any new support requests logged, whether via web submission, phone, or live chat, will be put into the new support system. We'll continue to use our older system for the next couple weeks, for any support requests that have had any activity. After that point, we'll start importing these support requests to the new system once there is any activity. If you logged a request under our older system that hasn't yet had any activity, we'll migrate it to the new system as part of the first update we send to you. Finally, if you'd like a still-open incident from the old system to be migrated to the new system before this timeframe, simply include this request in your update to Developer Support, and we'll port it over.

Want to take a look at the new system? Use the "View My" menu from our website and select the "Support Requests" menu option to see any support requests you've logged, or the "Get Help" menu and "Ask For Help" option to submit a new request. A link to the submission page is also provided in the "Product Support" section of the Get Help of our website page.

If you have feedback on the new support system, we'd love to hear it! Please send us an email at dsmanager@infragistics.com.

Private Hot Fix Released - NetAdvantage for WPF - July 23, 2008

Vincent McDonald — Wed, 23 Jul 2008 13:52:36 GMT

Notifications have been sent to all customers who have bug fixes addressed in this hot fix.

If you review the lists below and find that an issue you are experiencing has been fixed but has not been published as a public hot fix, you can submit a support request to Developer Support to ask that you be provided with the private hot fix; be sure to detail the development issue (BR) number when submitting the request. Information on ways you can submit a support request are provided in the "Product Support" section on the Get Help page of our website.

As Grigor mentions in this blog post, we expect to publicly release this hot fix by the end of July. Keep posted to the Hot Fix blogs for further developments.

NetAdvantage for WPF Hot Fixes:
7.1.20071.2001 - NetAdvantage for WPF 2007 Volume 1
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.1.20071

~~7.2.20072.2017~~ - NetAdvantage for WPF 2007 Volume 2 (the correct build is 7.2.20072.2001)
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.2.20072

~~8.1.20081.2002~~ - NetAdvantage for WPF 2008 Volume 1 (the correct build is 8.1.20081.2004)
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=8.1.20081

Note that the above links provide details for controls and components in all NetAdvantage products of the particular year-and-volume release, including both NetAdvantage for .NET and NetAdvantage for WPF.

Public Hot Fix Released - NetAdvantage for JSF - July 16, 2008

Vincent McDonald — Wed, 16 Jul 2008 14:21:52 GMT

The most recent private hot fix for NetAdvantage for JSF has been released publicly.

Click here for details on version numbers and for links to lists of specific issues addressed.

Registered customers can download these hot fixes from the My Keys and Downloads page of our website. To access these hot fixes from this link:
- Click on the "Java" tab.
- Click the grid row that shows your license key for the appropriate version of the NetAdvantage for JSF toolset.
- Scroll down to the "Hot Fixes" section. Click on the link for the desired download.

Public Hot Fix Released - NetAdvantage for .NET - July 15, 2008

Vincent McDonald — Wed, 16 Jul 2008 14:21:44 GMT

The most recent private hot fix for NetAdvantage for .NET has been released publicly.

Click here for details on version numbers and for links to lists of specific issues addressed.

Registered customers can download these hot fixes from the My Keys and Downloads page of our website. To access these hot fixes from this link:
- Click on the "NetAdvantage" tab.
- Click the grid row that shows your license key for the appropriate version of the NetAdvantage for .NET toolset.
- Scroll down to the "Hot Fixes" section. Click on the link for the desired download.

Private Hot Fix Released - NetAdvantage for JSF - July 11, 2008

Vincent McDonald — Mon, 14 Jul 2008 15:36:18 GMT

Private Hot Fix Released - NetAdvantage for .NET - July 11, 2008

Vincent McDonald — Mon, 14 Jul 2008 15:36:01 GMT

Notifications have been sent to all customers who have bug fixes addressed in this hot fix.

If you review the lists below and find that an issue you are experiencing has been fixed but has not been published as a public hot fix, you can submit a support request to Developer Support to ask that you be provided with the private hot fix; be sure to detail the development issue (BR) number when submitting the request. Information on ways you can submit a support request are provided in the "Product Support" section on the Get Help page of our website.

As Ayoola mentions in this blog post, we expect to publicly release this hot fix no later than July 15. Keep posted to the Hot Fix blogs for further developments.

NetAdvantage for .NET Hot Fixes:
7.1.20071.1071 - NetAdvantage for .NET 2007 Volume 1 for CLR 1.x (final hot fix for this version)
7.1.20071.1071 - NetAdvantage for .NET 2007 Volume 1 for CLR 2.0 (final hot fix for this version)
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.1.20071

7.2.20072.1079 - NetAdvantage for .NET 2007 Volume 2
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.2.20072

7.3.20073.1053 - NetAdvantage for .NET 2007 Volume 3
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.3.20073

8.1.20081.2046 - NetAdvantage for .NET 2008 Volume 1
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=8.1.20081

8.2.20082.2011 - NetAdvantage for .NET 2008 Volume 2
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=8.2.20082

Note that the above links provide details for controls and components in all NetAdvantage products of the particular year-and-volume release, including both NetAdvantage for .NET and NetAdvantage for WPF.

Public Hot Fix Released - NetAdvantage for .NET - May 30, 2008

Vincent McDonald — Mon, 02 Jun 2008 14:05:31 GMT

The most recent private hot fix for NetAdvantage for .NET has been released publicly. Updated source code has also been posted.

Click here for details on version numbers and for links to lists of specific issues addressed.

Registered customers can download these hot fixes from the My Keys and Downloads page of our website. To access these hot fixes and/or corresponding source code from this link:
- Click on the "NetAdvantage" tab.
- Click the grid row that shows your license key for the appropriate version of the NetAdvantage for .NET toolset.
- Scroll down to the Hot Fixes and Source Code sections. Click on the link for the desired download.

Private Hot Fix Released - NetAdvantage for .NET - May 27, 2008

Vincent McDonald — Thu, 29 May 2008 15:56:49 GMT

Notifications have been sent to all customers who have bug fixes addressed in this hot fix.

If you review the lists below and find that an issue you are experiencing has been fixed but has not been published as a public hot fix, you can submit a support request to Developer Support to ask that you be provided with the private hot fix; be sure to detail the development issue (BR) number when submitting the request. Information on ways you can submit a support request are provided in the "Product Support" section on the Get Help page of our website.

NetAdvantage for .NET Hot Fixes:
7.1.20071.1070 - NetAdvantage for .NET 2007 Volume 1 for CLR 1.x
7.1.20071.1070 - NetAdvantage for .NET 2007 Volume 1 for CLR 2.0
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.1.20071

7.2.20072.1078 - NetAdvantage for .NET 2007 Volume 2
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.2.20072

7.3.20073.1052 - NetAdvantage for .NET 2007 Volume 3
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=7.3.20073

8.1.20081.2033 - NetAdvantage for .NET 2008 Volume 1
You can review the list of specific issues addressed in this release at:
http://www.infragistics.com/scripts/redirects.aspx?Action=HFD&Versions=8.1.20081

Note that the above links provide details for controls and components in all NetAdvantage products of the particular year-and-volume release, including both NetAdvantage for .NET and NetAdvantage for WPF.

Public Hot Fix Released - NetAdvantage for JSF - April 29, 2008

Vincent McDonald — Wed, 30 Apr 2008 19:40:32 GMT

The most recent private hot fix for NetAdvantage for JSF has been released publicly. Updated source code has also been posted.

Click here for details on version numbers and for links to lists of specific issues addressed.

Registered customers can download these hot fixes from the My Keys and Downloads page of our website. To access these hot fixes and/or corresponding source code from this link:
- Click on the "Java" tab.
- Click the grid row that shows your license key for the appropriate version of the NetAdvantage for JSF toolset.
- Scroll down to the Hot Fixes and Source Code sections. Click on the link for the desired download.