As Tim Hitchings mentions in this post here, I am the new manager of Developer Support at Infragistics.I have been with Infragistics since March 2005, where I started as a Developer Support Engineer, later as a Senior Developer Support Engineer and team lead, and later still as shift supervisor.  I've worked with Tim as he started as the head ...

I never get tired of hearing from my customers.  It is always so gratifying to receive an unsolicited complement like the e-mail below.  My team and I work hard each and every day to provide the best support possible for everyone at all support levels.  Our priority support systems are really shinning lately with the addition of ...

  Time's running out.  See Tony's blog for details. Jump on over let everyone know who's your favorite.

The service pack is out at Microsoft. http://msdn.microsoft.com/vstudio/support/vs2005sp1/default.aspx You can be sure that Infragistics Developer Support will be loading it up and readying to support customer systems with this as quickly as possible. Enjoy!

New product versions released.  Subscribers should have received their notifications and download links. You can find details of the new features added here for NetAdvantage JSF and here for TestAdvantage. Enjoy!

http://www.infragistics.com/Membership/Default.aspx?panel=Downloads#Downloads Source code will follow. 6.2.20062.1056 - NetAdvantage 2006 Vol. 2 CLR 2.06.2.20062.1056 - NetAdvantage 2006 Vol. 2 CLR 1.xhttp://devcenter.infragistics.com/Protected/MyBugReports.aspx?type=Search&state=10&versions=6.2.20062 6.1.20061.1069 - NetAdvantage 2006 Vol. 1 ...

Developers who have reported problems to support will be notified via e-mail with the confidential download links.5.2.20052.1100 - NetAdvantage 2005 Vol. 2 You can review the list of the specific issues addressed in this release at http://devcenter.infragistics.com/Protected/MyBugReports.aspx?type=Search&state=10&versions=5.2.200525.3.20053.1117 ...

You can see what QA is currently working on for the next private hot fix by using the Incident Bug Report page here:http://devcenter.infragistics.com/Protected/IncidentBugReportSearch.aspxand entering a search state of  'Awaiting QA'http://devcenter.infragistics.com/Protected/MyBugReports.aspx?type=Search&state=3%2c46%2c48%2c45 as QA verifies ...

Those of you who attended Eric Rudders keynote at TechEd Europe, or the Monday night keynote at DevConnections in Las Vegas got to see a preview of the DataPresenter, a WPF control that Infragistics has been working on for a long time as part of the keynote Fabrikam demos. (You can watch the entire keynote here.  The DataPresenter is ...

Check out these recently added forums to discuss these new topics with your fellow developers. Discussion of NetAdvantage for ASP.NET AJAX http://news.infragistics.com/readgroup?group=infragistics.products.netadvantage.aspnet.aspnetajax Discussion of NetAdvantage for ASP.NET WebAsyncRefreshPanel ...

http://www.infragistics.com/corporate/pressreleases/aspnet-ajax-compatibility.aspx Tony will likely follow up with more information in his blog next week when he gets back from his honeymoon. Also see this:  http://www.infragistics.com/hot/aspnet-ajax-support.aspx for more information on our support.   Currently listening to Not Going Home by ...

  http://www.infragistics.com/Awesome.aspx?id=4594 From the press release: About NetAdvantage for Windows Forms New Features The most recognizable new features of Office 2007 have now been added to the latest release of NetAdvantage for Windows Forms. Developers are able to create and style their applications with the exact look and feel of ...

http://www.infragistics.com/Membership/Default.aspx?panel=Downloads#Downloads Source code will follow. 6.2.20062.1054 - NetAdvantage 2006 Vol. 2 CLR 2.06.2.20062.1054 - NetAdvantage 2006 Vol. 2 CLR 1.xhttp://devcenter.infragistics.com/Protected/MyBugReports.aspx?type=Search&state=10&versions=6.2.20062 6.1.20061.1064 - NetAdvantage 2006 Vol. 1 ...

http://www.infragistics.com Lots of new content and new style. The crew responsible has done a fantastic job. They're working furiously to continue to iron out any kinks found.   Enjoy! Currently listening to Valkyrie Missile by Angels & Airwaves from the album We Don't Need To Whisper

Developers who have reported problems to support will be notified via e-mail with the confidential download links.5.2.20052.1098 - NetAdvantage 2005 Vol. 2 You can review the list of the specific issues addressed in this release at http://devcenter.infragistics.com/Protected/MyBugReports.aspx?type=Search&state=10&versions=5.2.200525.3.20053.1115 ...

From Jason Beres   Hi Everyone, Tomorrow night is a big night for the Central New Jersey .NET User Group … we have a 2 hour talk on Agile and OO from a very special guest speaker.  We postponed the JSF/ASP.NET talk for another month so we could get a full presentation on: Topic - Five Fundamental Object Oriented Design Principles for Agile ...

Wow!  Wait until you see the new Infragistics web site.  I've gotten a sneak preview and it is outstanding in both design and content.  The team that has been working on this really deserves kudos. Stay tuned. I hear it will be released before the end of the month. Enjoy! Currently listening to Somebody's Watching Me (Verdez Remix) by ...

One thing that I'm pleased with in my position as Director of Developer Support is my insistence that all company language and literature be changed to no longer refer to the department as Technical Support.  To me, technical support is someone you call, chat, or e-mail when you're having a problem with your TV or cell phone.  ...

You can see what QA is currently working on for the next private hot fix by using the Incident Bug Report page here:http://devcenter.infragistics.com/Protected/IncidentBugReportSearch.aspxand entering a search state of  'Awaiting QA'http://devcenter.infragistics.com/Protected/MyBugReports.aspx?type=Search&state=3%2c46%2c48%2c45 as QA verifies ...

Below is a list of newly-posted articles since September 8. HOWTO:  Apply a style for an empty or null cell in a JSF WebGrid (by TomH):http://devcenter.infragistics.com/Support/KnowledgeBaseArticle.Aspx?ArticleID=10002 HOWTO:  Using NetAdvantage for JSF with Facelets (by ...

Our very own Andrew Flick    is on the list of presenters and will delivering his Agile Presentation Layer Design talk on October 10th in Redmond. Infragistics is sponsoring the reception on Monday, October 9th.  I'm sure Andrew will be there to help hoist a beer or two.   Enjoy!   Currently listening to Stranj by Green Velvet from the album ...

24-Hour Developer Support Web Chat This short post with hopefully a very large font headline will catch your attention and remind priority support customers that you can contact developer support 24-hours a day, 5 days a week via our developer support web chat service. Check here: http://www.infragistics.com/Membership/myproducts to see if ...

After a summer break, the Central New Jersey .NET User Group is back in action.  Come by next Thursday the 21st for a great presentation on the latest Web 2.0 technologies (and some great pizza too!) Using AJAX and ATLAS to Create High Performance ASP.NET Applications This month, Jason Beres and Tony Lombardo will be showing you best practices ...

PRB:NetAdvantage 2005 Volume 3 - Toolbox Utility Throws An Exception (update):http://devcenter.infragistics.com/Support/KnowledgeBaseArticle.aspx?ArticleID=8098 HOWTO: Create a split UltraToolbarsManager button containing a dropdown menu (byChrisS):http://devcenter.infragistics.com/Support/KnowledgeBaseArticle.Aspx?ArticleID=9999 HOWTO:Set a ...

http://www.infragistics.com/Downloads/ 6.2.20062.1045 - NetAdvantage 2006 Vol. 2 CLR 2.06.2.20062.1045 - NetAdvantage 2006 Vol. 2 CLR 1.xhttp://devcenter.infragistics.com/Protected/MyBugReports.aspx?type=Search&state=10&versions=6.2.20062 6.1.20061.1055 - NetAdvantage 2006 Vol. 1 CLR 2.06.1.20061.1055 - NetAdvantage 2006 Vol. 1 CLR ...